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Privacy Policy

Company: Complexity LLC
Jurisdiction: Texas, United States

1. Introduction

Complexity LLC (“Complexity”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
By accessing or using the Complexity platform (the “Service”), you agree to this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, including:

a. Personal Account Information

  • Full Name

  • Email Address

  • Country

  • Account Photo


b. Company Profile Information

  • Company Name

  • Company Username (chosen by you)

  • Company Role (selected by user)

  • Industry and Categories

  • Company Address

  • Company Size (number of employees)

  • Year Founded

  • Phone Number

  • Profile Picture and Cover Photo

  • Company Statement and Description of Services

  • Carousel Photos

  • Connection Settings (e.g., who can connect with the company)


c. Activity and Usage Data

  • Search History (including timestamp of searches)

  • Saved Companies in Folders (including folder name, image, creation date and time)

3. How We Use Your Information

We use your information to:

Create and manage your account and company profile
Provide platform features (e.g. search, folders, networking)
Improve and customize user experience
Analyze usage and optimize services
Communicate with you, including updates and platform changes
Ensure legal compliance and enforce our Terms of Service
We do not use your data for advertising or share it with third parties for commercial marketing purposes.

4. How We Store and Protect Your Data

We implement appropriate technical and organizational measures to protect your data, including:

  • Restricted access to user data

  • Secure storage of all user-generated content and metadata

  • Internal policies to prevent unauthorized data use

  • Passwords are never stored in plain text. We encrypt all passwords using industry-standard cryptographic methods

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share data:

  • When required by law or to respond to legal process

  • To protect the rights, property, or safety of Complexity, our users, or others

6. Your Rights and Choices

You may:

  • Access, update, or delete your personal and company data at any time

  • Delete your account by contacting us

  • Request a copy of the data associated with your account

7. Data Retention

We retain your data as long as your account is active, or as necessary to:

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our Terms of Service

You may request deletion at any time.

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted to the platform or emailed to you. Continued use after changes means you accept the new policy.

10. Contact Us

For questions or requests regarding this Privacy Policy, contact us at: support@complexity.app